Analisis Sentimen Twitter Kuliah Online Pasca Covid-19 Menggunakan Algoritma Support Vector Machine dan Naive Bayes

Abstract

The World Health Organization (WHO) COVID-19 is an infectious disease caused by the Coronavirus which originally came from an outbreak in the city of Wuhan, China in December 2019 which later became a pandemic that occurred in many countries around the world. This disease has caused the government to give a regional lockdown status to give students the status of "at home" for students to enforce online or online lectures, this has caused various sentiments given by students in responding to online lectures via social media twitter. For sentiment analysis, the researcher applies the nave Bayes algorithm and support vector machine (SVM) with the performance results obtained on the Bayes algorithm with an accuracy of 81.20%, time 9.00 seconds, recall 79.60% and precision 79.40% while for the SVM algorithm get an accuracy value of 85%, time 31.60 seconds, recall 84% and precision 83.60%, the performance results are obtained in the 1st iteration for nave Bayes and the 423th iteration for the SVM algorithm